Privacy Policy

1. Overview

Next2Go runs under Australian gaming rules that say personal data from players must be collected and processed. This policy covers what gets collected, the reasons behind it, and how it gets used.

When you make an account, you’re accepting these privacy terms. Don’t use the platform if you disagree with any part of this policy.

This policy is an agreement between you and Next2Go. Updates happen occasionally and come into effect once published. It’s worth checking back now and then because continuing to use the site after changes means you’re okay with them.

2. Information We Collect

Next2Go picks up various personal information to run gaming services and stay within legal bounds:

ID Documents: Verification materials – passport copies, utility bills, bank statements, payment proof – needed for account approval and security.

Your Input: Survey answers and other feedback you share for service improvements.

3. How We Use Your Information

Here’s what Next2Go does with your information to provide services and follow the law:

4. Marketing Communications

Players who choose to receive marketing can get promotional emails, SMS, or push notifications about Next2Go services, betting promotions, better odds offers, and partner content. This covers new betting markets, casino games, and exclusive bonuses from sports betting and gaming partners.

You can stop marketing messages anytime through your account settings or by contacting support at support@next2go.com.au.

Winners of promotions and top players agree to let Next2Go use their username or initials for marketing without extra payment, where legally allowed.

5. Data Sources

Next2Go gets personal information from what you enter directly and from your activity on the platform. Information also comes from legitimate third parties like sports data companies, odds services, fraud prevention firms, and payment partners.

Technical providers and sports betting platform suppliers help run betting operations and casino games. These arrangements might involve access to your information, but strict confidentiality agreements and data protection rules apply that meet Australian Privacy Principles.

All third-party data sharing follows this privacy policy, with contracts ensuring proper protection of your information and adherence to responsible gambling standards.

6. Internal Access and Sharing

Your personal information might get shared among Next2Go group companies, subsidiaries, and authorised business partners when needed for services, legal compliance, and responsible gambling monitoring.

Certain Next2Go staff have access to player data: compliance officers, responsible gambling coordinators, payment processing team, customer service reps, VIP account managers, sports trading analysts, and senior management – but only when their job requires it.

Everyone with data access has signed confidentiality agreements and gets regular training on data protection rules under gaming laws, privacy legislation, and responsible gambling standards.

7. Third-Party Disclosure

Next2Go doesn’t sell or rent your personal information to outside parties to make money.

Data gets disclosed to third parties only in these situations:

External website links might be present for reference, including links to sports news sites and betting information resources, but Next2Go isn’t responsible for the privacy practices of linked sites.

8. Data Retention

Either you or Next2Go can close an account anytime. After closure, personal information stays on file for the time required by Australian law and international rules.

Kept data serves legal purposes, including possible requests from authorities about financial records, suspicious betting investigations, money laundering checks, or other matters related to sports betting and gaming.

Australian anti-money laundering rules and gaming laws require keeping player registration data, transaction records, and betting history for at least five years after the last account activity or closure.

Records of responsible gambling interactions, including self-exclusion requests and spending limits, are kept according to harm prevention requirements under state and territory laws.

Anonymous betting and gaming data might be kept indefinitely for market analysis and service improvements where no automated decisions are involved.

9. Security Measures

Next2Go knows it has legal duties about personal data protection and uses comprehensive security measures to keep your information safe according to Australian Privacy Principles and international data protection standards.

Getting into your account needs unique login credentials, with two-factor authentication (2FA) available as extra security for better protection. You’re responsible for keeping your login information private and stopping unauthorised access to your betting and gaming accounts.

Technical security includes advanced encryption protocols, secure data transmission systems, restricted access controls, regular penetration testing, and continuous security monitoring to maintain data integrity and prevent unauthorised disclosure or cyber threats.

10. Cookies and Tracking Technology

Next2Go’s website and mobile apps automatically collect technical information during visits, including browser details, device identifiers, IP addresses, and where you came from. This collection might involve platform partners and service providers, who may give combined demographic and usage statistics for betting analysis and improving user experience.

Automatically collected information isn’t used to identify you personally without clear consent, though it may help with fraud prevention and responsible gambling monitoring.

Cookie Types:

Third-party service providers may add cookies for specialised services including sports data feeds, live streaming, payment processing, customer support systems, and responsible gambling monitoring tools.